Privacy Policy

Our Commitment to Your Privacy

At Pzivalto Qonedis, we understand that your trust is earned through transparency. This privacy policy explains exactly how we collect, use, and protect your personal information when you work with us or visit our website. We believe you have the right to know what happens with your data – and we're committed to keeping things straightforward.

We operate under Azerbaijan's data protection regulations and international privacy standards. Your privacy isn't just a legal requirement for us; it's fundamental to how we build relationships with our clients.

Information We Collect

We only collect information that helps us provide better professional services. Here's what we gather and why:

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our services:

• Providing professional consultations and delivering the services you've requested
• Communicating project updates, scheduling meetings, and maintaining ongoing client relationships
• Customizing our approach based on your business needs and industry requirements
• Sending relevant updates about services that might benefit your business goals
• Improving our service quality through feedback analysis and performance tracking
• Meeting legal and regulatory requirements in Azerbaijan and international business practices

Information Sharing and Disclosure

We don't sell your personal information to anyone. Period. However, there are specific situations where we may share your data:

With Your Consent

When you explicitly agree to share information with third parties for specific business purposes, such as partnering organizations or specialized service providers.

Service Providers

Trusted vendors who help us deliver our services – like secure cloud storage providers, email platforms, or project management tools. These partners are contractually bound to protect your information.

Legal Requirements

If required by Azerbaijan law enforcement, regulatory authorities, or court orders. We'll notify you when legally permitted to do so.

Data Security Measures

Protecting your information is a serious responsibility. We use multiple layers of security:

• SSL encryption for all data transmitted between your browser and our servers
• Secure, encrypted storage systems with regular security updates and monitoring
• Limited access protocols – only authorized team members can access client information
• Regular security audits and vulnerability assessments of our systems
• Secure backup procedures to prevent data loss while maintaining confidentiality
• Staff training on privacy best practices and data handling procedures

While we implement strong security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address emerging risks.

Your Privacy Rights

Access and Correction

You can request a copy of all personal information we hold about you. If anything is inaccurate, we'll correct it promptly at no charge.

Data Portability

You can request your data in a standard electronic format if you want to transfer it to another service provider.

Deletion Rights

You can ask us to delete your personal information, subject to certain legal and business record-keeping requirements.

Communication Preferences

You can opt out of marketing communications at any time while still receiving essential service-related updates.

Processing Limitations

You can request that we limit how we process your information in certain circumstances, such as while disputing data accuracy.

Data Retention and Deletion

We don't keep your information longer than necessary. Here's our approach to data retention:

• Active client information: Retained during our business relationship and for three years afterward to support potential future needs
• Financial records: Kept for seven years as required by Azerbaijan business regulations
• Marketing contacts: Removed within 60 days of unsubscribe requests
• Website analytics: Aggregated data retained for two years, individual tracking data deleted after 18 months
• Communication records: Archived for three years, then securely deleted unless required for legal purposes

When we delete your information, it's permanently removed from our systems, including backups, within 90 days of the deletion request.

International Data Transfers

Sometimes we use service providers located outside Azerbaijan to help deliver our services. When this happens, we ensure your information receives the same level of protection through:

• Contractual agreements that require international partners to maintain Azerbaijan-level data protection standards
• Regular audits of international service providers' security practices and compliance
• Encryption of all data during transfer and storage, regardless of location
• Limiting international transfers to essential business functions only

Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and help us understand how people use our site. We use:

Essential Cookies

Required for basic website functionality, such as remembering your contact form information or maintaining secure connections.

Analytics Cookies

Help us understand which content is most useful and how we can improve our website experience. This data is anonymized and aggregated.

You can control cookies through your browser settings. Disabling certain cookies might affect some website features, but won't prevent you from accessing our main content or contacting us.

Changes to This Privacy Policy

Business practices evolve, and privacy regulations change. When we update this policy, we'll notify existing clients via email and post the new version on our website with a clear effective date.

Significant changes that affect how we use your existing information will include an explanation of the changes and, when required by law, your explicit consent before the changes take effect.

We recommend reviewing this policy periodically, especially if you're a regular client or website visitor.